Shipping policy

Proper ProWear – Shipping Policy

Last updated: November 2025

At Proper ProWear, we aim to deliver your order quickly, safely, and in perfect condition—wherever you are in the world.

1. Processing Times

All orders are processed within 1–2 business days (Monday – Friday, excluding bank holidays).
Once your order has shipped, you’ll receive an email confirmation with tracking details.

Please allow extra time during busy periods or for pre-order releases.

2. UK Delivery

Standard Delivery (2–4 business days): £3.95 or FREE on orders over £75
Express Delivery (1–2 business days): £6.95

All UK orders are shipped via tracked courier services such as Royal Mail or DPD.

3. European Delivery

Standard Tracked Delivery (5–10 business days): £9.95
Express Delivery (3–5 business days): £14.95

Customers are responsible for any local customs duties or import VAT fees.

4. International Delivery (Outside Europe)

Standard Tracked Delivery (7–14 business days): £14.95
Express Courier (5–7 business days): £24.95

We currently ship worldwide, including the USA, Canada, Australia and Asia.
Delivery times may vary depending on destination and customs clearance.

5. Customs & Duties

International orders may be subject to import taxes and duties.
These charges are determined by your local customs authority and are the responsibility of the customer.
Please mark returns as “Returned Goods” to avoid customs fees.

6. Order Tracking

Once your order ships, you’ll receive an email with your tracking number and courier link.
If your tracking number isn’t active immediately, please allow up to 24 hours for the courier’s system to update.

7. Lost or Delayed Shipments

If your order hasn’t arrived within the estimated timeframe, please contact us at customersupport@properprowear.com.
We’ll liaise with the courier to resolve the issue promptly.

We are not responsible for delays caused by customs, incorrect shipping addresses, or courier service interruptions.

8. Pre-Orders & Backorders

If your item is on pre-order, estimated dispatch dates will be shown on the product page and in your confirmation email.
Pre-order items ship as soon as they arrive in our warehouse.

9. Returns

For details on returning or exchanging your order, please see our Returns & Refund Policy.

10. Contact Us

For questions about your order or shipping, please email:
📩 customersupport@properprowear.com
🌐 www.properprowear.com

About us

Created By A Barber Who Lived The Problem

Proper ProWear was founded by Georgia Herbert, a barber and educator with over a decade of experience behind the chair.

After years spent working in busy barbershops and training the next generation of professionals, one issue kept coming up time and time again:

Cut hair embedding itself into clothing
Hair splinters and skin irritation
Uncomfortable uniforms that weren't built for the job
Constantly leaving work covered in hair

Clients had capes to protect them. Barbers had nothing. It became clear that the industry had accepted a problem that no one was trying to solve.

That's why Proper ProWear was created.

Not as another barber brand, but as a purpose-built workwear solution designed specifically for the realities of life behind the chair.

Every detail of Barber Armour has been developed with one goal in mind: helping professionals stay comfortable, protected, and focused on what they do best.

Protective. Practical. Professional.

Workwear That Works As Well As You Do.

Who we are

Proper ProWear was created by an industry professional with over a decade of experience in barbering and education - someone who knows first-hand the realities of long days behind the chair and the frustration of cut hair clinging to clothes.

What began as a solution to a daily problem has evolved into a brand redefining what professional workwear should feel like.

Every Proper ProWear garment is built on three principles:

Protection, practicality, and professionalism.

Our fabrics are hair-resistant, lightweight, and breathable. Our fits are designed for movement and comfort. Our details, from the zip placement to the stitching tone are intentional and refined.

Made to perform, designed to last, and created by someone who understands the industry from the inside out.

Protective. Practical. Professional.

Workwear That Works as Well as You Do.

What we do

At Proper ProWear, we design and engineer professional workwear for the hair and grooming industry garments that look sharp, feel comfortable, and perform under pressure.

Our focus is on functionality and innovation. Every product we create is built to solve a real problem: cut hair that itches, clings, and distracts you from your craft.

Through advanced, hair-resistant fabrics and purposeful design, we create uniforms that protect your comfort, improve your appearance, and simplify your day.

From barbershops and salons to dog grooming studios and creative spaces, Proper ProWear delivers clothing that works as hard as the professionals who wear it.

Protective. Practical. Professional.

Workwear That Works as Well as You Do.

Why we do it

Because no one should have to spend the day feeling uncomfortable in the job they love.

After years in the hair and grooming industry, we saw a problem no one was fixing - professionals everywhere were putting up with uniforms that may have looked good but felt unbearable: itchy, uncomfortable and covered in clinging hairs by midday.

So we decided to change that.

Proper ProWear was created to give professionals the comfort, protection, and confidence they deserve. Our goal is simple - to make workwear that actually works.

We believe that when you feel clean, comfortable, and confident, you perform better.

And that’s exactly what our clothing is designed to do.

Protective. Practical. Professional.

Workwear That Works as Well as You Do.

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Shipping policy

Proper ProWear – Shipping Policy

1. Processing Times

2. UK Delivery

3. European Delivery

4. International Delivery (Outside Europe)

5. Customs & Duties

6. Order Tracking

7. Lost or Delayed Shipments

8. Pre-Orders & Backorders

9. Returns

10. Contact Us

Frequently asked questions

About us

Created By A Barber Who Lived The Problem

Who we are

What we do

Why we do it

Get 10% off your first order

Country/Region

Country/Region

Shipping policy

Proper ProWear – Shipping Policy

1. Processing Times

2. UK Delivery

3. European Delivery

4. International Delivery (Outside Europe)

5. Customs & Duties

6. Order Tracking

7. Lost or Delayed Shipments

8. Pre-Orders & Backorders

9. Returns

10. Contact Us

Frequently asked questions

About us

Created By A Barber Who Lived The Problem

Who we are

What we do

Why we do it